# RestroEngine: full site text > RestroEngine is a point of sale for restaurants. It works on Android and iOS phones and tablets. It also works on Windows computers at the counter. It does table orders, takeaway, kitchen tickets, and printing. It also does customer credit and double entry accounts. You do not need any other back office software. Every public page of https://restroengine.com as Markdown. Short index: https://restroengine.com/llms.txt --- Source: https://restroengine.com/ Title: RestroEngine | Restaurant POS and Cafe Management System Restaurant point of sale # Run your whole restaurant with one system . Orders, kitchen tickets, bills, and accounts. Use your phones, tablets, and counter computer. You do not need new machines or other software. [Start free](https://restroengine.com/download/)[See how it works](https://restroengine.com/features/) Free credits to start. No card needed. Works with the printers you already have Epson Xprinter Rongta Star Micronics Bixolon HPRT Gprinter Citizen 01 Service 02 Kitchen 03 Payment 04 Dashboard The problem ## Many restaurants use four different systems. They do not work together. There is a bill machine. There is a notebook for credit. The accountant sees the numbers weeks later. Between these systems, you lose money and you do not see it. RestroEngine puts it all in one place. One order goes from the table to your accounts in one system. What it does ## One system does the work of six. 01 ### Take orders anywhere in the room - Tables and floor plans with guest numbers and timers - Takeaway and delivery orders with their own steps 02 ### Kitchen tickets that always arrive - Send items to different stations by category or print area - Works with network printers and shared print hubs 03 ### Take payment in any way - Split one bill across many payment methods - Customer credit with limits, balances, and a full history 04 ### Your accounts stay up to date - Real double entry accounts, not a sheet of totals - Day book, cash drawer, and cash and bank ledger 05 ### See what happened when you were not there - Each cancel shows who, when, and the item's status before the cancel - Free and discounted items are shown apart from sales 06 ### Stock that matches your sales - Stock items, units, and starting amounts - Stock use is based on what you really sold How it works ## Start on the same day. 01 ### Create your account Sign up with your email. Get free credits to start selling. 02 ### Add your menu and tables Add your items, prices, floor plan, and kitchen stations. 03 ### Connect your printer Use the thermal printer you already have. You do not need new machines. 04 ### Start billing Take your first order. Your accounts and reports fill in as you sell. Who it is for ## Made for restaurants that do not have an IT team. - Cafes and small restaurants that want one system for everything - Restaurants with table service that need kitchen tickets to always work - Takeaway and delivery kitchens with many orders and no dining room - Owners with more than one restaurant who want separate accounts for each place - Restaurants that sell on credit to regular customers, staff, or companies ## Start with free credits today. Create an account and take your first order. No card and no contract. [Start free](https://restroengine.com/download/)[Talk to us first](https://restroengine.com/support/) --- Source: https://restroengine.com/features/ Title: Features | RestroEngine restaurant POS Features # Everything your restaurant needs, in one system. RestroEngine is a full point of sale. It is not just a billing app with a few extras. Here is what you get. Everything on this page is in the app today. ## Orders and service - Table service with rooms, tables, and guest numbers - Timers that show how long a table has been seated - Takeaway and delivery order lists with their own steps - Order status from waiting to cooking, ready, and served - Status for each item, so part of an order can go out while the rest cooks and 4 more ## Menu - Categories, items, sizes, and extras - Groups of extras with limits and prices - Item photos - Items with no tax when local rules need it - Turn items off when they run out and 1 more ## Kitchen order tickets - Tickets go to the right station by themselves - Print to thermal printers on your network - Print hub, so many devices can use one printer - Choose what the ticket shows, like KOT number, order type, table, waiter, time, and notes - Choose the notes position, paper width, empty lines, and auto cut and 3 more ## Billing and payments - Bills with your own layout, top text, and bottom text - Show or hide table, cashier, customer name, tax number, and extras - Amount in words on the printed bill - Print a draft bill before payment - Split one bill across many payment methods and 8 more ## Customers - Customer details with phone, email, and address - Credit accounts with limits, balances, and full history - Loyalty points balance and history of used points - Add a customer to an order and they stay on the bill ## Finance and accounting - A double entry ledger behind every sale and payment - List of accounts with assets, debts, owner's money, income, and costs - Cash and bank accounts, linked to each payment method - Day book that shows the cash in and out of the drawer for a shift - Cash drawer with starting cash and a count at closing and 6 more ## Inventory - Stock items with units and starting amounts - Stock goes down with the items you sell - Add purchases - Change stock amounts and give a reason - Bring back items you deleted by mistake ## Staff and permissions - Each staff member has their own login - Roles with detailed permissions - Permissions for important actions, like cancelling orders, cancelling tables, and managing money - Every important action shows the person who did it ## Reports - Sales reports by day, item, category, and payment method - End of day summary with payments and problems - Reports on cancelled items - Reports on free and discounted items - Reports on how well your restaurant runs and 2 more ## Setup and platform - Many restaurants under one account - Your own money type, money sign position, and spacing for each restaurant - Your own time zone for each restaurant, so your day ends at the right time - Tax setup for your country - Works on Android and iOS phones and tablets and 3 more --- Source: https://restroengine.com/pricing/ Title: Pricing | Pay per bill, no monthly fee | RestroEngine Pricing # Pay only for the bills you close. RestroEngine has no monthly fee. You do not pay for each device or each staff member. You buy credits. One credit is used when you close a bill. You can add as many devices, staff, and menu items as you want. Why credits ## Why we use credits, not a monthly fee A monthly fee hurts you in a slow month. A fee for each device hurts you when you add a second phone. Credits only count one thing. That is the number of bills you close. It grows when your business grows. Included on every plan ## What you get on every plan You get everything. No feature is locked. There is no premium plan and no extra cost for add ons. - Any number of devices - Any number of staff accounts - Any number of menu items, tables, and customers - Every feature on the features page - Updates and new features when they come out - Support Free to start ## 1,500 free credits when you sign up. That is 1,500 closed bills before you pay anything. You do not need a card to start. We do not charge you when the free credits run out. You choose if you want to buy more. [Start free](https://restroengine.com/download/) Buying credits ## How to pay for credits Credits come in packs. Bigger packs cost less for each bill. The app shows each pack's price in your local money before you buy. Credits do not expire. One balance works for all the restaurants on your account. - ### Google Play, on Android Buy inside the app. Pay with a credit or debit card, Google Play balance, or gift cards. You can also pay with your phone bill if your phone company allows it. - ### App Store, on iPhone and iPad Buy inside the app. Pay with Apple Pay, a card on your Apple Account, or App Store balance. - ### Bank transfer, if you ask Maybe you do not want to buy from an app store. Then contact support with your support code. We send you the bank details. We add the credits to your account when the money arrives. Credits go to your balance as soon as you buy. They show on every device at the same time. Balance ## What happens when your credits run out You can always close bills that are already open, even at zero credits. A busy restaurant cannot leave a table without paying. Your balance never goes below zero. We never charge you by ourselves. New orders need credits. We remind you before you run low. You can buy more in the app in less than a minute. Pricing questions No. Opening tables, printing kitchen tickets, reprinting, taking part of a payment, and reports are all free. You use one credit when you close a bill, one time only. The credit is still used. You use it one time, when you close the bill. A refund later does not give it back. Cancelling a table that was never closed is free, because you did not close a bill. No. No. Each restaurant on your account has its own menu, staff, and accounts. But all your restaurants use credits from one shared balance. Read the refund policy. You buy in the app through Google Play or the App Store. Their refund rules apply. Yes. Bigger packs cost less for each bill. The app shows each pack and its price in your money before you buy. --- Source: https://restroengine.com/download/ Title: Download RestroEngine for Android, iPhone and Windows Download # Get RestroEngine. Use RestroEngine on Android and iOS phones and tablets. You can also use it on a Windows computer at the counter. Put it on as many devices as you want. It costs nothing extra. All devices update at the same time. [Download on Google Play](https://play.google.com/store/apps/details?id=com.goose.restroengine)[Download on the App Store](https://apps.apple.com/np/app/restroengine/id6818031010)[RestroEngine POS for Windows](https://prod.restroengine.com/release/latest.exe) RestroEngine POS is our desktop app for the counter. It runs on Windows 10 and 11. Sign in with the same account. It updates by itself. Requirements ## What you need - An Android phone or tablet with Android 7.0 or newer, or an iPhone or iPad with iOS 15 or newer - For the counter, a computer with Windows 10 or 11 - Wifi in the restaurant - A thermal printer, if you want to print bills and kitchen tickets. Most network thermal printers work. Printers ## Which printers work RestroEngine prints to normal ESC/POS thermal printers. It works with 58mm and 80mm paper. Most receipt and kitchen printers sold today are like this. Network printers work right away over wifi or a cable. You can connect a printer to the counter computer with USB. Then all other devices can use it through the print hub. So you do not need a printer at every station. Works with Epson (TM-T20, TM-T82, TM-T88 series), Xprinter, Rongta, Star Micronics, Bixolon, HPRT, Gprinter, Citizen, and other ESC/POS printers. Do you have a different printer? Send us the brand and model. We will check it before you set up. Getting started ## Set up for the first time - 01 Install the app and create your account - 02 Add your restaurant details, money type, and time zone - 03 Add your menu and set up your tables - 04 Connect your printer and choose print areas - 05 Add your staff and set what they can do - 06 Take your first order We help you set up for free. Is your menu long? Contact support and we will help you add it. --- Source: https://restroengine.com/guides/ Title: Guides | Set up and use RestroEngine Guides # Guides. Short and easy guides. They help you set up RestroEngine and use it the way your restaurant works. [Setup ## Start with RestroEngine Create your account, add your menu and tables, and take your first order on the same day.](https://restroengine.com/guides/getting-started/)[Hardware ## Set up a printer Connect a network thermal printer. Or share one printer with many devices through the print hub.](https://restroengine.com/guides/setting-up-a-printer/)[Finance ## The day book and cash drawer What the day book shows, how the cash drawer is different, and how to count your cash at closing.](https://restroengine.com/guides/day-book-and-cash-drawer/)[Payments ## Set up payment methods Add, name, and order the payment methods your staff use. Then the right one is always the fastest to find.](https://restroengine.com/guides/configuring-payment-methods/)[Credit ## Sell on credit and get paid later Set a credit limit for each customer, sell up to it, and see the balance at the counter.](https://restroengine.com/guides/selling-on-credit/)[Loyalty ## Set up loyalty Turn on points, choose how customers get them, and let staff use them at payment.](https://restroengine.com/guides/setting-up-loyalty/) More guides are coming soon. Do you need help now? Our [support page](https://restroengine.com/support/) has answers to common questions. --- Source: https://restroengine.com/faq/ Title: FAQ | RestroEngine restaurant POS FAQ # Questions and answers. Restaurants often ask these questions before they start. Every owner should check these things first. Yes. RestroEngine keeps all your devices up to date at the same time. For this, it needs internet. Normal restaurant wifi is enough. Orders and bills need internet. All devices and the kitchen stay up to date through it. So RestroEngine does not work fully without internet. If the internet stops, the app tells you at once. It connects again by itself when the internet comes back. You do not lose anything you already sent. You can still print to printers on your own network. A phone with mobile data is a good backup for the counter. Usually not. RestroEngine works on the Android and iOS phones and tablets you already have. It also works on a normal Windows computer at the counter. It prints to the thermal printers most restaurants already have. Yes. Add as many staff accounts as you need. It costs nothing extra. Each person signs in with their own account. So we know who did each action. Yes. You set permissions for each role. They cover single actions. For example, cancelling orders, cancelling tables, and seeing or managing money. Yes. Each restaurant on your account has its own menu, staff, and accounts. One credit balance works for all of them. RestroEngine keeps a real double entry ledger. It makes statements your accountant can use right away. It does not replace your accountant. But your accountant does not need to build your year again from a big pile of bills. Yes. Set a credit limit for each customer. Sell to them up to that limit. Get paid later. You can see the balance and full history at the counter. Yes. Your tax number prints on the bill. You can also set tax for each item when local rules need it. Yes. Reports, money statements, and customer credit histories export as clean PDF statements. You can share them, print them, or send them to your accountant. English for now. Yes. RestroEngine works on iPhone and iPad, and also on Android. Yes. RestroEngine POS works on Windows 10 and 11 as a full counter till. It has keyboard shortcuts, the print hub for USB printers, and updates by itself. Download it from the download page. Sign in with the same account. Contact support. We will help you add it. You buy credits. You use one credit for each closed bill. There is no monthly fee and no fee for each device. See the pricing page. --- Source: https://restroengine.com/about/ Title: About RestroEngine | Made for small restaurants About # Why we made RestroEngine. Most restaurant software is made for big chains. Then it is sold to small restaurants that do not need most of it. It costs a lot and it is hard to use. It also needs a back office. A cafe with fifteen tables does not have one. Many restaurants use something worse. They have a bill machine that only prints a total. They have a notebook for regular customers who pay at the end of the month. The accountant sees the numbers too late to fix anything. These systems do not work together. So the owner must connect them by hand. And money gets lost between them. We made RestroEngine in a different way. We start with the phone the owner already has. We make daily work fast. We also keep the accounts right in the background. Then no one has to fix them later. When you close a bill at the counter, it goes into the ledger at once. It does not wait for the end of the month. We make RestroEngine for small restaurants first. So it knows your local money, your local tax rules, and the right time zone for your business day. It also prints to the thermal printers restaurants really have. It is easy to make software that works badly everywhere. It is hard to make software that works well in one place. We choose to do the hard thing. Made for the restaurant floor What we believe ## What is important to us ### It must always work. A point of sale that stops during service is worse than no point of sale. So we choose things that do not break on your busiest night, not more features. ### Your data is yours. Your sales, customers, and accounts are yours. Export them any time you want. ### Fair prices. No locked features. No fees for each device. No yearly contract that is hard to stop. Get in touch Email us at [support@restroengine.com](mailto:support@restroengine.com) --- Source: https://restroengine.com/support/ Title: Support | RestroEngine Support # Support. Support is free with every account. Is something wrong during service? Tell us. We will treat it as urgent. How to contact us Email support@restroengine.com Phone +1 (631) 212-5020 WhatsApp or Viber +1 (631) 212-5020 Hours Every day, 8 am to 11 pm, also during lunch and dinner Contact ## Send us a message Do you want to know if RestroEngine is right for your restaurant? Or do you use it now and something is wrong? A real person reads every message. Name Restaurant name Email Phone (optional) Support code (if you already have an account) (optional) How can we help Before you contact us ### Before you contact us Have your support code ready. It is a seven digit number in the app. Open the menu. You see it under your name at the bottom. Tap it to copy it. With this code, we find your account at once. We do not need to ask you for other details. Process ## Tell us about a problem - 1 Your support code - 2 What you were doing when it happened - 3 What you wanted to happen, and what happened - 4 If it is happening now, during service Screenshots help more than words. Is it a printer problem? Tell us the brand and model. Also tell us if it is on the network or shared through a hub. Common questions Set up a printer Add staff and set permissions The day book and cash drawer Set up payment methods Sell on credit and get paid later Set up loyalty Read the end of day report Buy credits [Read the FAQ](https://restroengine.com/faq/) --- Source: https://restroengine.com/restaurant-pos-system/ Title: Restaurant POS System, No Monthly Fee | RestroEngine Restaurant POS system # A restaurant POS system that keeps your whole restaurant in order. RestroEngine is a restaurant POS system for phones, tablets and Windows computers. Your staff take orders at the table. The kitchen gets the ticket at once. You close the bill and your accounts update by themselves. You can start today with 1,500 free bills. [Start free](https://restroengine.com/download/)[See all features](https://restroengine.com/features/) ## What a good restaurant POS system does A good POS is fast at the table and correct at the end of the day. RestroEngine does both. It is one system for orders, the kitchen, bills and money. You do not need a second program for your accounts. - Take dine in, takeaway and delivery orders - Send kitchen order tickets to the right printer - Split one bill across cash, card and other payment methods - See sales, cancelled items and discounts in clear reports ## Works on the devices you already have Use any Android or iPhone phone or tablet. Put RestroEngine POS on the Windows computer at the counter. Every device shows the same tables and orders at the same time. There is no fee for extra devices. ## Kitchen tickets that reach the kitchen RestroEngine prints to most thermal receipt printers, 58mm and 80mm. Drinks can go to the bar and food to the kitchen. If a printer is off, the app tells you. It does not print the same ticket many times. ## Billing that matches your money Every bill goes into a real double entry ledger. Cash goes to the cash drawer. Card goes to the bank. Credit goes to the customer. At the end of the day you count the drawer and see any difference at once. ## Simple pricing for a restaurant POS There is no monthly fee and no fee for each device or staff member. You pay one credit for each bill you close. Every feature is included. New accounts get 1,500 free bills, and you do not need a card to start. Questions ## Common questions The best POS for a small restaurant is fast, easy for staff, works with the printer you have, and keeps your accounts right. RestroEngine does all of this on the phones and computers you already own, with no monthly fee. Yes, usually. It runs on Android phones and tablets, iPhones and iPads, and Windows computers. It prints to most thermal printers you may already have. Yes. Table orders, takeaway and delivery all sit in one system. Each has its own status, so nothing is tracked in a second place. You buy credits and use one credit for each bill you close. There is no subscription. You start with 1,500 free bills. ## More about RestroEngine - [Restaurant management software](https://restroengine.com/restaurant-management-software/) - [Cafe POS and management system](https://restroengine.com/cafe-pos-system/) - [Pricing](https://restroengine.com/pricing/) - [Download](https://restroengine.com/download/) --- Source: https://restroengine.com/restaurant-management-software/ Title: Restaurant Management Software | RestroEngine Restaurant management software # Restaurant management software for orders, stock, staff and accounts. Running a restaurant is more than taking orders. You need to know your stock, your staff, your customers and your money. RestroEngine is restaurant management software that puts all of this in one place, on your phone and at the counter. [Start free](https://restroengine.com/download/)[See all features](https://restroengine.com/features/) ## Manage the floor See every table, how many guests sit there and how long they have been seated. Move, merge or change tables. Send orders to the kitchen and serve them one item at a time. ## Manage stock Link each menu item to the ingredients it uses. Stock goes down when a bill is closed. You see what is running low before you run out during service. - Stock items with units and opening balances - Purchases from suppliers - Stock adjustments and wastage with reasons ## Manage staff Give each person their own login. Choose what each role can do. For example, a waiter can take orders but cannot cancel them or see the accounts. Every cancel, discount and free item is saved with the name of the person who did it. ## Manage customers Keep customer records with phone and email. Sell on credit with a limit for each customer, and see their balance at the counter. Give loyalty points and let customers use them on their bill. ## Manage your accounts RestroEngine keeps real double entry accounts. You get a day book, a cash drawer, a cash and bank ledger, and statements for your accountant. You can share reports as PDF. ## One outlet or many Run more than one restaurant under one account. Each outlet keeps its own menu, staff and accounts. One credit balance covers all of them. Questions ## Common questions It is software that helps you run the whole restaurant: orders, the kitchen, stock, staff, customers and money. RestroEngine does all of these in one system. Yes. Each outlet has its own menu, staff and accounts, and you see them all under one account. No. It keeps correct records and gives your accountant clear statements, so they do not need to rebuild your year from paper bills. Yes. You set permissions for each role, down to single actions like cancelling an order or viewing the accounts. ## More about RestroEngine - [Restaurant POS system](https://restroengine.com/restaurant-pos-system/) - [Cafe POS and management system](https://restroengine.com/cafe-pos-system/) - [Pricing](https://restroengine.com/pricing/) - [Download](https://restroengine.com/download/) --- Source: https://restroengine.com/cafe-pos-system/ Title: Cafe POS System and Cafe Management Software | RestroEngine Cafe POS and management system # A cafe POS and cafe management system that is fast at the counter. A cafe needs a POS that is quick, simple and cheap to run. RestroEngine is a cafe POS system that works on a phone, a tablet or a Windows computer. Ring up a coffee in seconds, print the ticket, take payment and keep your accounts right. [Start free](https://restroengine.com/download/)[See all features](https://restroengine.com/features/) ## Quick orders at the counter Take a counter order and take payment in one step. Add sizes, milk and extras as variants and modifiers. Add a custom item for anything that is not on the menu. ## Loyalty for your regulars Give points on every bill. Let customers use points for a free drink or money off. Their balance and history are on their customer record. ## Credit for regular customers Many cafes have regulars who pay at the end of the month. Set a credit limit, sell on credit, and see the balance at the counter. No more notebook. ## Stock for coffee, milk and more Link drinks and food to their ingredients. Stock goes down as you sell, so you know when to order more milk or beans. ## Low cost for a small cafe There is no monthly fee. You pay one credit for each bill you close. A small cafe with about 15 bills a day pays very little. You start with 1,500 free bills, and every feature is included. Questions ## Common questions A good cafe POS is quick at the counter, handles sizes and extras, gives loyalty points and costs little. RestroEngine does this on the devices you already have, with no monthly fee. Yes. One phone or tablet can run the whole cafe. You can add more devices at any time for no extra cost. Yes. It prints to most 58mm and 80mm thermal printers, on the network or shared from the counter computer. Yes. Loyalty points are built in. Customers earn points on each bill and use them at the counter. ## More about RestroEngine - [Restaurant POS system](https://restroengine.com/restaurant-pos-system/) - [Restaurant management software](https://restroengine.com/restaurant-management-software/) - [Pricing](https://restroengine.com/pricing/) - [Download](https://restroengine.com/download/) --- Source: https://restroengine.com/legal/privacy/ Title: Privacy policy | RestroEngine Legal # Privacy policy Effective date: August 25, 2026 ## What we collect - Account details, like your name, email, phone number, and restaurant details - Business data you add, like your menu, orders, bills, customers, staff, stock, and accounts - Technical data, like device type, app version, crash reports, and logs we need to keep the service working ## Why we collect it - To give you the service you signed up for - To keep your data the same on all your devices - To help you when you ask for support - To find problems and make the service work better - To handle credit purchases ## What we do not do - We do not sell your data - We do not share your business data with advertisers - We use your restaurant's sales data only to give you the service ## Your customers' data You may save customer names, phone numbers, or credit balances. This data is yours, and you control it. We only use it for you, so you can run your business. You must have the right to collect it. ## Where we keep data We keep your data on safe cloud servers. We lock (encrypt) it when it moves and when it is stored. We use trusted hosting companies. We follow normal industry safety rules to protect it. ## How long we keep it We keep your account data while your account is open. If you close your account, we delete your personal data within 30 days. Sometimes the law says we must keep some records longer, for legal, tax, or accounting reasons. Read our account deletion page to learn more. ## Your rights - See the data we have about you - Fix anything that is wrong - Export your data - Delete your account and its data. Read our account deletion page ## Payments Google Play or the Apple App Store handle credit purchases. You can also pay by bank transfer if you ask. We do not get or keep your card details. ## Changes to this policy We will tell you before any important change. ## Contact support@restroengine.com --- Source: https://restroengine.com/legal/terms/ Title: Terms of service | RestroEngine Legal # Terms of service Effective date: October 15, 2026 ## The agreement These terms are for your use of RestroEngine. When you create an account, you agree to them. ## Your account - You must keep your login details safe - You are responsible for what your staff accounts do - You must give true details when you sign up ## Credits and payment - You buy credits before you use them. You buy through Google Play, the Apple App Store, or by bank transfer with help from support - One credit is used when you close a bill - Credits do not expire - You can close bills that are already open when your balance is zero. New orders need credits. Your balance never goes below zero ## Allowed use You must not sell the service to others. You must not try to get into other accounts. You must not use the service to break the law. ## Your data Your business data is yours. We only use it to give you the service. You can export it at any time. ## Availability We try to keep the service working all the time. But we do not promise it will never stop. When we plan work on the service, we tell you before, if we can. ## Limits on our responsibility We give you RestroEngine as it is. As far as the law allows, we are not responsible for indirect losses or losses that come later. This includes lost profits, lost sales, or lost data. This is true when the loss comes from using the service or from the service not working. For any claim, the most we pay is what you paid us for credits in the 12 months before the claim. These terms do not take away rights you have under consumer law that cannot be removed. ## Ending the agreement - You can close your account at any time - We can stop an account if you do not pay or if you break these terms - When you close your account, you can export your data within 30 days ## Which law applies If we disagree, we first try to solve it with you by email. If we cannot, the consumer and business laws that apply to you still protect your rights. ## Contact support@restroengine.com --- Source: https://restroengine.com/legal/refund/ Title: Refund policy | RestroEngine Legal # Refund policy Effective date: October 15, 2026 ## Credit purchases When you buy credits in the app, Google Play or the Apple App Store sells them. Their refund rules apply. Ask for a refund in your Google or Apple account, inside the store's refund time. We refund credits you bought by bank transfer under this policy. ## Unused credits You cannot get a refund for credits you already used. You may close your account within 14 days of buying credits by bank transfer. Then we can refund the unused credits. Contact support for this. Free credits have no cash value. This does not change any refund you can get under consumer law. ## If something went wrong Maybe we charged you the wrong amount. Or maybe you bought credits and they did not arrive. Contact support. Send your support code and the Google Play or App Store order number. We will fix it. ## Contact support@restroengine.com --- Source: https://restroengine.com/legal/account-deletion/ Title: Delete your account | RestroEngine Legal # Delete your account Effective date: August 25, 2026 ## Ask us to delete it You can ask us at any time to delete your RestroEngine account and your personal data. You can do this even if the app is not on your phone now. ## How to ask - Email support@restroengine.com from the email address on your account. Use the subject 'Delete my account' - Add your support code or restaurant name, so we can find your account. Your support code is the seven digit number in the app menu, under your name - Or contact us on WhatsApp or by phone at +1 (631) 212-5020 - We reply to check who you are and what you want. We do this before we delete anything ## What happens next - We turn off your account at once. You cannot sign in with it anymore - We fully delete your personal data (name, email, phone number) and business data (menu, orders, staff, stock) within 30 days - We send you an email when we finish ## What we keep, and why We cannot delete some data at once. The law on tax and accounting may say we must keep money records, like bills and ledger entries. We may keep them even after we delete your account. Some data is already mixed into total numbers with no names, and we cannot link it to you. We do not delete this data. ## Your customers' data You may have saved data about your customers in RestroEngine. For example, names, phone numbers, or loyalty and credit balances. We delete this data with your account. You are still responsible for any duties you have to your customers about their data. ## Contact support@restroengine.com --- Source: https://restroengine.com/guides/getting-started/ Title: Start with RestroEngine | RestroEngine guides [All guides](https://restroengine.com/guides/) Setup # Start with RestroEngine Create your account, add your menu and tables, and take your first order on the same day. Sign up with your email. You get a support code and free credits. You can start selling at once. You do not need a card. First, add your restaurant details, money type, and time zone. The app uses these for everything else, like tax and reports. So set them right before you add your menu. Add your items, categories, and prices. Then set up your floor plan and kitchen stations. Is your menu long? Contact support. We will help you add it, so you do not need to type it all. Connect your printer and choose print areas. Then drinks and food go to the right station. Add your staff and set their permissions. Take your first order. Your accounts, stock, and reports fill in as you sell. You do not need to set up anything else before you start billing. More guides [Hardware ## Set up a printer](https://restroengine.com/guides/setting-up-a-printer/)[Finance ## The day book and cash drawer](https://restroengine.com/guides/day-book-and-cash-drawer/)[Payments ## Set up payment methods](https://restroengine.com/guides/configuring-payment-methods/) --- Source: https://restroengine.com/guides/setting-up-a-printer/ Title: Set up a printer | RestroEngine guides [All guides](https://restroengine.com/guides/) Hardware # Set up a printer Connect a network thermal printer. Or share one printer with many devices through the print hub. RestroEngine prints to normal network thermal printers. It works with 58mm and 80mm paper. Most printers that restaurants already have will work. You do not need to buy anything new. Is your printer on the same wifi as your devices? Then add it with its network address. Choose a print area for it, like the kitchen, the bar, or the counter. Is your printer connected to one device with USB? Then you do not need a printer at every station. Share it with the rest of the restaurant through the print hub. Each ticket shows the person who sent it. We record reprints too. So you always know why there is a copy in the kitchen. Sometimes a printer has no paper or goes offline. Then RestroEngine tells you what happened. It does not print again and again and fill the kitchen with copies. More guides [Setup ## Start with RestroEngine](https://restroengine.com/guides/getting-started/)[Finance ## The day book and cash drawer](https://restroengine.com/guides/day-book-and-cash-drawer/)[Payments ## Set up payment methods](https://restroengine.com/guides/configuring-payment-methods/) --- Source: https://restroengine.com/guides/day-book-and-cash-drawer/ Title: The day book and cash drawer | RestroEngine guides [All guides](https://restroengine.com/guides/) Finance # The day book and cash drawer What the day book shows, how the cash drawer is different, and how to count your cash at closing. The day book is the cash list for the drawer for one shift. It starts with the cash you count and put in the drawer at the start. Then it shows all cash in and out. You can only read it. It comes from your real journal entries. You count your cash in the cash drawer at closing. Enter how much cash is in the drawer. RestroEngine shows the difference from what your cash sales say. You see it at once, not at the end of the month. Card, bank transfer, and other payments go to their own accounts by themselves. Each payment method links to an account. So you only need to count the cash. Every closed bill goes into a real double entry ledger in the background. The day book and cash drawer are easy views of this ledger. You can see the full cash and bank ledger when you need all the details. More guides [Setup ## Start with RestroEngine](https://restroengine.com/guides/getting-started/)[Hardware ## Set up a printer](https://restroengine.com/guides/setting-up-a-printer/)[Payments ## Set up payment methods](https://restroengine.com/guides/configuring-payment-methods/) --- Source: https://restroengine.com/guides/configuring-payment-methods/ Title: Set up payment methods | RestroEngine guides [All guides](https://restroengine.com/guides/) Payments # Set up payment methods Add, name, and order the payment methods your staff use. Then the right one is always the fastest to find. You make payment methods one time, in the finance settings. You do not make new ones at checkout. This way, every bill links to a real account in the background. Add the payment methods you use, like cash, card, or bank transfer. Give each one a name and an icon. Put them in order. Then your staff see the most used one first. One bill can use many payment methods. Customer credit and loyalty points work like any other payment method. So a guest can pay part in cash and part on credit, with no extra steps. Later, you can change the order or icon of a payment method. This does not change bills you already closed. Old reports show the payment method as it was at that time. More guides [Setup ## Start with RestroEngine](https://restroengine.com/guides/getting-started/)[Hardware ## Set up a printer](https://restroengine.com/guides/setting-up-a-printer/)[Finance ## The day book and cash drawer](https://restroengine.com/guides/day-book-and-cash-drawer/) --- Source: https://restroengine.com/guides/selling-on-credit/ Title: Sell on credit and get paid later | RestroEngine guides [All guides](https://restroengine.com/guides/) Credit # Sell on credit and get paid later Set a credit limit for each customer, sell up to it, and see the balance at the counter. First, make a customer record with a credit limit. Then you can sell to them on credit. The limit stops a regular customer from owing more than you want. At checkout, add the customer to the order. Choose credit as the payment method, not cash or card. The balance changes at once. You see it at the counter the next time they order. When the customer pays later, you take the payment on their account in the normal way. There is no special process. You can see the full history for each customer at any time. It shows every charge and every payment. Many restaurants use a notebook for regular customers, staff, and company accounts. RestroEngine replaces that notebook. It keeps the balance for you. No one needs to remember it or work it out by hand. More guides [Setup ## Start with RestroEngine](https://restroengine.com/guides/getting-started/)[Hardware ## Set up a printer](https://restroengine.com/guides/setting-up-a-printer/)[Finance ## The day book and cash drawer](https://restroengine.com/guides/day-book-and-cash-drawer/) --- Source: https://restroengine.com/guides/setting-up-loyalty/ Title: Set up loyalty | RestroEngine guides [All guides](https://restroengine.com/guides/) Loyalty # Set up loyalty Turn on points, choose how customers get them, and let staff use them at payment. Loyalty works together with your payment methods. It does not replace any of them. A guest gets points on a normal cash or card bill. Your staff do not need to do anything extra. In settings, choose one time how customers get points and how much they are worth. After that, the app works out points on every bill in the same way. At payment, points work like any other payment method. Staff add them to the bill and the balance changes at once. You can see each customer's points balance and history on their record. Loyalty is in the same app as credit and your accounts. So you do not need to check a second system at the end of the month. More guides [Setup ## Start with RestroEngine](https://restroengine.com/guides/getting-started/)[Hardware ## Set up a printer](https://restroengine.com/guides/setting-up-a-printer/)[Finance ## The day book and cash drawer](https://restroengine.com/guides/day-book-and-cash-drawer/)